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Welcome to The Banjaran Hotsprings Retreat

Ipoh, Malaysia’s First Luxury Spa Resort

Tucked within a hidden valley where time slows and nature’s quiet wisdom cradles you, The Banjaran Hotsprings Retreat is more than a destination; it is a return to your most tranquil self.

Here, amid 22.7 acres of ancient limestone hills and geothermal springs, you’ll find space to breathe, to heal and to awaken every sense. From the moment you arrive, peace wraps around you – the scent of rainforest mist, the warmth of mineral-rich waters, the hush of the earth itself.

A collection of 44 private villas — Royal, Grand Garden, Garden, Water and Lake embraced by jungle, perched above still waters, or opening onto your own garden sanctuary, offers not merely comfort but a refuge. Let the world fall away as you sink into your private plunge pool or savour moments of stillness in your geothermal whirlpool beneath a canopy of stars.

Beyond your villa, extraordinary experiences await. Dine by candlelight at Jeff’s Cellar, a cavern carved into a 260-million-year-old limestone hill, where fine wines and artful cuisine unfold in a setting like no other. Indulge in bespoke spa rituals, restorative mindfulness journeys and holistic therapies designed to bring you gently back to balance. Rekindle romance, celebrate life’s milestones, host the wedding or event of your dreams, or simply allow yourself to be whole, present and renewed.

In honour of its exclusivity, The Banjaran welcomes adults and guests aged 12 and above, preserving an atmosphere of quiet sophistication where every moment feels thoughtfully yours.

Click Here for a virtual tour experience of The Banjaran Hotsprings Retreat.

  • CHECK IN 3:00pm | CHECK OUT 12:00pm
  • The Banjaran Hotsprings Retreat No. 1, Persiaran Lagun Sunway 3, Sunway City Ipoh, 31150 Ipoh, Perak Darul Ridzuan, Malaysia
  • IPOH WEATHER
Couple lounging by a mini waterfall at The Banjaran Hotsprings Retreat
Lady meditating while wearing a headphone at The Banjaran Hotsprings Retreat
Couple walking on a bridge at The Banjaran Hotsprings Retreat

Welcome to The Banjaran Hotsprings Retreat

Ipoh, Malaysia’s First Luxury Spa Resort

Tucked within a hidden valley where time slows and nature’s quiet wisdom cradles you, The Banjaran Hotsprings Retreat is more than a destination; it is a return to your most tranquil self.

Here, amid 22.7 acres of ancient limestone hills and geothermal springs, you’ll find space to breathe, to heal and to awaken every sense. From the moment you arrive, peace wraps around you – the scent of rainforest mist, the warmth of mineral-rich waters, the hush of the earth itself.

A collection of 44 private villas — Royal, Grand Garden, Garden, Water and Lake embraced by jungle, perched above still waters, or opening onto your own garden sanctuary, offers not merely comfort but a refuge. Let the world fall away as you sink into your private plunge pool or savour moments of stillness in your geothermal whirlpool beneath a canopy of stars.

Beyond your villa, extraordinary experiences await. Dine by candlelight at Jeff’s Cellar, a cavern carved into a 260-million-year-old limestone hill, where fine wines and artful cuisine unfold in a setting like no other. Indulge in bespoke spa rituals, restorative mindfulness journeys and holistic therapies designed to bring you gently back to balance. Rekindle romance, celebrate life’s milestones, host the wedding or event of your dreams, or simply allow yourself to be whole, present and renewed.

In honour of its exclusivity, The Banjaran welcomes adults and guests aged 12 and above, preserving an atmosphere of quiet sophistication where every moment feels thoughtfully yours.

Click Here for a virtual tour experience of The Banjaran Hotsprings Retreat.

  • CHECK IN 3:00pm | CHECK OUT 12:00pm
  • The Banjaran Hotsprings Retreat No. 1, Persiaran Lagun Sunway 3, Sunway City Ipoh, 31150 Ipoh, Perak Darul Ridzuan, Malaysia
  • IPOH WEATHER

VILLAS

TURN IN, TUNE OUT, DROP OFF

Our villas are set in tranquil environments, such as in a secluded tropical garden or on the banks of a water canal. Be one with nature and have yourself a rejuvenating stay in either one of our three villas.

Wall-mounted water dispenser with bottle in Premier Suite at Sunway Hotel Big Box

LAKE VILLA

Its place among lush foliage and calm waters allows for peace and quiet. Opt for twin beds or one king bed and enjoy amenities such as a private plunge pool and hot tub.
 

1850

WATER VILLA

Perched on the banks of a water canal, these villas are the perfect place to relax for peace and quiet. The king-bedded villa includes a private outdoor rain shower, a geothermal hot spring whirlpool and a private pool, along with other amenities.

2250
Wall-mounted water dispenser with bottle in Two Bedroom Family Suite at Sunway Hotel Big Box

GARDEN VILLA

Spacious villa located within the beauty of nature featuring a king-sized bed, private outdoor rain shower, geothermal hot spring whirlpool and a private pool.
 

2550
King bed & chairs in Grand Deluxe Room at Sunway Resort

GRAND GARDEN VILLA

Unwind in a haven of natural luxury in our new Grand Garden Villa. Bright, open-plan living space, these spectacular standalone residences set the scene for romantic retreats, family vacations, heavenly honeymoons and more.

4300
King bed & furniture in 2 Bedroom Pool Villa at Sunway Resort

ROYAL VILLA

Step into a world of tropical luxury and tranquillity in our Royal Villa, a breathtaking two-bedroom residence that exudes grace and elegance. Bright, naturally-lit living space, this spectacular standalone villa is perfect for life’s most important occasions, family gatherings, heavenly honeymoons and more.

13500

OFFERS

Awaken your senses at The Banjaran with the numerous choices of treatments and programmes available for your wellness journey, mere relaxation, rekindling romance, delightful dining and meaningful occasions.

STAY LONGER SPECIAL

The Banjaran Hotsprings Retreat

Linger a little longer and enjoy greater savings with direct booking benefits

Sunbeds by the private pool area at The Banjaran Hotsprings Retreat

THE GRAND SECRET ESCAPE

The Banjaran Hotsprings Retreat

Unwind with a 2-night stay, where love blooms in every way, complemented by enriching experiences

Dining tables arranged in The Secret Escape at The Banjaran Hotsprings Retreat

THE SECRET ESCAPE

The Banjaran Hotsprings Retreat

Take your pick from our exclusive gourmet menus and enjoy your dinner in Jeff's Cellar, located in a cave chamber that makes it a unique venue to enjoy your meal in. 

Couple gazing at the lake from the deck at The Banjaran Hotsprings Retreat

CELEBRATE LOVE

The Banjaran Hotsprings Retreat

Take your partner out for a romantic trip to the idyllic getaway that is The Banjaran Hotsprings Retreat

Couple enjoying dinner on the Star Deck at The Banjaran Hotsprings Retreat

DINE UNDER THE STARS

The Banjaran Hotsprings Retreat

Dine beneath the stars so high, where limestone hills in silence like. An enchanting scene, a lover’s delight, a memory born of a magical night

Private dining area with pool arranged at The Banjaran Hotsprings Retreat

IN-VILLA PRIVATE DINING

The Banjaran Hotsprings Retreat

Take dining in to a whole new level with the added privacy and intimacy from your own villa. We’ll set up a beautifully decorated table for you to sizzle your very own barbecue.

Couple enjoying Afternoon Tea by the lake at The Banjaran Hotsprings Retreat

THE AFTERNOON TEA AFFAIR

The Banjaran Hotsprings Retreat

Indulge in elegance with our Afternoon Tea Set, a symphony of delectable treats paired with fine tea or coffee of your choice.

THE BANJARAN'S DAY PASS

The Banjaran Hotsprings Retreat

The Banjaran's Day Pass programme is the ultimate ticket to revitalise your body and mind. 

Lady receiving a massage by a mini waterfall in the Wellness Spa at The Banjaran Hotsprings Retreat

THE BANJARAN'S DAY SPA

The Banjaran Hotsprings Retreat

Indulge in our variety of spa treatment packages, then have yourself a little R&R at our comprehensive range of unique spa features.

CHAUFFEUR TO JEFF'S CELLAR

The Banjaran Hotsprings Retreat

Private charter service with pick-up and drop-off within the Klang Valley to Jeff's Cellar

DINING

UNFORGETTABLE CULINARY ADVENTURES

Dining is integral to The Banjaran experience — after all, this is Ipoh. But we go way beyond typical resort-style dining to present distinctly unique eateries such as Jeff's Cellar located within a prehistoric limestone cave or Pomelo Restaurant along the Hot spring lake, each serving up some of the freshest, most flavoursome dishes.

Exterior view of Pomelo Restaurant at The Banjaran Hotsprings Retreat

POMELO

This all-day restaurant not only serves delicious meals but also romantic candlelight dinners to celebrate special occasions. Asian and International cuisine, offering you culinary treats no matter the time of day

Jeff's Cellar Fine Dining area at The Banjaran Hotsprings Retreat Exterior

JEFF'S CELLAR

Jeff's Cellar is one of the world’s most evocative and enchanting culinary destinations and promises to offer a unique dining experience.

Dining & lounge area view a lake view at Sunway Hotels & Resorts

ON THE ROCKS

Enjoy our signature drinks and take in the beautiful surroundings or even enjoy a glass of champagne while watching the sunset

                 

Awards and Accolades

2024 Awards List
2024
  1. Travel+Leisure Luxury Awards Asia Pacific 2024 – Malaysia’s No.1 Best Hotel Spa, No.6 Best Beach, Island & Upcountry Resort and No.4 Best Hotel GM
  2. World Culinary Awards – Malaysia’s Best Hotel Restaurant, Jeff's Cellar
  3. Luxury Lifestyle International Sustainable Awards – Winner
  4. Tripadvisor Travellers’ Choice Awards – Top 10% Property Around The World
  5. Booking.com Traveller Review Awards – Top 3 Best Review Resort
  6. Trip Best – Luxury Hotel Malaysia, Asia
  7. Haute Grandeur Global Awards – Malaysia's Best Luxury Resort
  8. Wedded Wonderland – Top 10 Wedding Venues in Malaysia For Your Timeless Destination Wedding
  9. KAYAK Travel Awards – Top 3 Property


GUEST TESTIMONIALS

DON'T TAKE OUR WORD FOR IT

See what our guests have to say about their stay in The Banjaran Hotsprings Retreat, Sunway City Ipoh

Amazing nature and excellent service

We stayed in Garden Villa for our honeymoon and it was awesome. Total private space and beautifully surrounded nature was just what we have wanted. The warm welcome from the staffs made us feel at home and we will like to say our heartfelt thank you to the Banjaran family. I will definitely recommend to others for the experience. It was an overall a worth while magical moments.

Jasvin Mann,

Out of this World Experience

I had a 6D5N retreat at The Banjaran under the Rejuvenation Retreat programme. It's an all-inclusive programme which includes accommodation, meals from a detox menu, spa treatments and optional wellness activities such as yoga or meditation sessions. It's the best thing I've done for myself in my birthday month and after a hectic period at work. The service was always lovely, from the hospitality team at the front desk, the housekeeping team, the spa and wellness team and the F&B team at Pomelo and Jeff's Cellar. I was treated like royalty.

Theresa, Singapore

Luxury and Relaxation

Fantastic stay at this stunning resort. The private natural hot tub and plunge pool in our water villa were amazing, the pool area and hot springs and caves were beautiful and the breakfast was delicious and extensive. A luxurious and unique stay, everything was high quality.

Rebecca J, London

Absolute Bliss!

We thoroughly enjoyed our stay. The property is thoughtfully designed to optimize every attraction there is on site. Service was amazing and food menu too was carefully curated to serve every tastebud - local, Asian or western. 10/10 will return!

NHassan, Dubai, United Arab Emirates

Paradise

We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place.
 

TheStateOfMe, London

Amazing Room Design, and Incomparable Facilities And Staff Services

Decided to bring my wife for a belated anniversary trip, and I'm glad I booked directly with the hotel since I was able to get a better rate as compared with other hotel booking sites. Furthermore, the staff provided us with an amazing room and special treat for our anniversary :) The hotel is definitely a luxurious experience, and we really enjoyed our stay at the hotel.

Amir A ,

Relax & nice beautiful surrounded nature, and good staff hospitality. Will be back!

The Banjaran Hotsprings Retreat is a nice place and a must stay place for anyone who is looking for relax & nice beautiful surrounded nature, and good staff hospitality. Raymond Koh (Director of Operations) "turun padang" and talk to every guests to ensure all are happy and needs are met. Cheah Wan Theng (Front Office Manager) and staffs also quite helpful.Totally private hotspring in room make it an awesome place to really relax and enjoy every moment there. We also given complimentary entry to Lost World Theme Park, to further make our stay even fantastic.We will definitely recommend this place to all our relatives and friends.

Moey LS ,

Amazing service, Well-maintained hotel

We celebrated our anniversary at The Banjaran. It was a really relaxing stay even if it was for one night, there was always something to do and see. The resort is breathtaking and well-maintained. The staff service is truly exceptional, with everyone super helpful and friendly. We had dinner at Jeff's Cellar which was a whole experience on its own, worth the splurge. Will definitely recommend this place if you are looking to escape the city.

Janice Nisha L,

Outstanding resort

From the moment you enter the property the peace and beauty of the resort comes through. The facilities at our villa were excellent, small plunge pool, geothermal pool, shaded balcony overlooking the water. The Spa was excellent, gym well equipped and food throughout was on a very high standard. Dining one night in “Jeff's Cellar” is an experience not to be missed. Staff were all very helpful and both the operations manager and general manager took the time to check everything was okay with our stay.

NorthShieldsBoy, Pewsey, United Kingdom

Best travel experience we have had so far

Everything was excellent be it the cleanliness, environment, service, or the facilities. Check in was hassle free. The place is so huge that they provide buggy service to get to any part of the retreat. Staffs were very professional and friendly. There's just so much to say in my head but I'll end it in one note. This is the best experience we have ever had so far and we have no doubt that others have no regret to have a stay here as well.

 

Adrian L,

What a "Gem" of a location!

I had the privelege of staying at the Banjaran recently and the entire stay surpassed my expectations and then some! I felt truly cocooned not only within the confines of the limestone caves surrounding the resort but also in the warmth, care & excellent hospitality accorded to me by each & every one of the resort staff I came across during my stay. For me, the resort was a great place to get away from the hustle and bustle of everyday life.

 

Patrick Pereira ,

Relax & nice beautiful surrounded nature, and good staff hospitality. Will be back

The Banjaran Hotsprings Retreat is a nice place and a must stay place for anyone who is looking for relax & nice beautiful surrounded nature, and good staff hospitality. Raymond Koh (Director of Operations) "turun padang" and talk to every guests to ensure all are happy and needs are met. Cheah Wan Theng (Front Office Manager) and staffs also quite helpful.

Moey LS ,

One of the most extraordinary places I've ever stayed

This is the first time I've ever posted a Trip Advisor review, but the Banjaran is so extraordinary and so beautiful that I wanted to share my experience. From the moment we arrived, we were made so welcome - looked after by Theng, Raymond and particularly Grace. We loved our villas - chic and spacious without being stark or minimalist, but it was the beauty of the whole place that was really so special. Take the opportunity to visit the organic gardens with lovely Chef Boon.

avt1612,

Great hospitality!

Had a super wonderful 2 nights stay at Banjaran Hotsprings. It was a super delayed local honeymoon for us as the pandemic put all stops to overseas travelling. Definitely no regrets choosing Banjaran. We were so well taken care off from the moment we arrived till we checked out. And also definitely worth a mention - service and food at Jeff's Cellar! Splendid

CelestinaYSP, Kuala Lumpur, Malaysia

Perfect Getaway

We enjoyed very much the beauty of nature in this resort. Apart from the splendid atmosphere around the villas, “People” is the best part of staying. Everyone is very friendly, attentive and thoughtful, from reservation, concierge, house keeping to restaurant personnel (both Pomelo & Jeff’s Cellar). A big shout out to Balan, Grace, Priya, Natasha and Chef Benedict who going extra miles. Thank you all Banjaran’s personnel who make our stay a remarkable one

Tiew W ,

Excellent hospitality the moment you step foot in

Celebrated my husband's birthday at Banjaran recently, Chef Boon was so thoughtful for curating a special menu for my diet request all throughout our 3 day 2 night's stay. Couldn't have thanked him more. The birthday dinner at Jeff's cellar & Pomelo was just perfect, food and staff service was excellent.The whole stay was just a wonderful experience, where we relax unwind and rejuvenate from stress at work. Special thanks to all the staff especially Chef Boon and team, Raymond, Aida, Natasha, and all at the spa & housekeeping dept. In fact I'm already planning to come back for my wedding anniversary

Olive Fernandez,