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OUR COMMITMENT TO SAFETY, CLEANLINESS AND WELL-BEING

Sunway Hotels & Resorts in Malaysia, Cambodia and Vietnam has implemented “new norms” best practices and policies in all Sunway Hotels to enhance its hygiene practices and protocols in light of combating COVID-19 pandemic. 

We have always prioritised a stringent cleaning protocol at all our hotels to help ensure the comfort of our guests and colleagues. Whilst we are aware that the way people will choose to travel henceforth has changed, for us, the fundamentals of a safe and protected stay will not. Our hotels practice frequent cleaning measures and different methods to food and beverage safety, which ultimately focuses on the holistic experience of our guests with a special emphasis on their well-being. 

These protocols were already in place on the onset of the outbreak in early January 2020 and will be continuously practised throughout all Sunway properties, adhering to the new standards and SOPs issued by the Ministry of Health and World Health Organisation.

COVID-19 has profoundly changed the way we live and we want to make sure that all Sunway Hotels & Resorts guests feel confident that each facet of our commitment is designed with their safety and well-being in mind. 

Should you require any assistance or have further enquiries, please do not hesitate to contact us at srhs.enquiry@sunwayhotels.com. We would like to thank you for putting your trust in us. We look forward to welcoming you back.