Soapful is Sunway Hotels & Resorts’ sustainable initiative that repurposes used soap bars from all our hotels. We work with a certified soap maker to sterilise and repurpose each soap bar. We then distribute them to the beneficiaries for their personal use, and to be sold as part of their respective social enterprise programmes at charity sales, community markets and other social platforms. Soapful was officially launched by His Royal Highness Tengku Amir Shah Ibni Sultan Sharafuddin Idris Shah Alhaj, the Crown Prince of Selangor on 5 December 2018. Soapful is a collaboration with project partners Ecolab Sdn Bhd, Kinder Soaps Sdn Bhd and the Selangor Youth Community (SAY).

Electricity usage is one of the highest operating expenses of the hotel industry. An average of 90% of wasted electricity results from poorly optimised temperature control.  Each Sunway Hotels & Resorts property manages and monitors temperature control by raising the chiller setting from 6°C to 8°C, lift landing FCU setting from 20°C to 23°C, guestroom corridor FCU setting from 21°C to 25°C and guestroom air-conditioning pre-cool setting from 23°C to 25°C.

The Sunway #ZEROFOODWASTAGE initiative is a collaboration with Kechara Soup Kitchen Society since 2017 where surplus food from the buffets served at the hotel are given to Kechara Soup Kitchen Society, which are then distributed to help feed the homeless and urban poor in Malaysia. 

In May 2019, Sunway Hotels & Resorts, located in the Klang Valley, began its collaboration with Kloth Malaysia, a social enterprise that gives new life to used clothes and linen. As textile waste decompose in landfills, it releases methane, a harmful greenhouse gas that is a significant contributor to global warming. Dyes and chemicals present in fabric can leach into the soil, contaminating our rivers, waterways and possibly water used for our personal consumption. Kloth distributes the good-conditioned fabrics to bundle shops and those in need, while suitable and sizeable fabrics are cut up to make industrial cleaning cloth. The rest of the unwanted fabrics are reengineered to fuel cement kiln. 

Sunway Hotels & Resorts partners with FatHopes Energy for the recycling of our used cooking oil into biodiesel. Without improper collection, fats, oil and grease goes right down the drain, which can clog sewage lines due to the build-up of fats. Through this sustainability initiative, more than fifty percent (50%) of the participating Sunway Hotels’ used cooking oil is recycled and collected by FatHopes Energy on a weekly basis at the hotels’ respective collection centres to be converted into biodiesel. FatHopes Energy is a multi-faceted business that was established in 2010 with the primary focus of developing sustainable fats, oils and grease solutions for the primary purpose of advanced biofuel production.

Sunway Resort (formerly known as Sunway Resort Hotel & Spa) helps ease the issue of food waste in Malaysia with the help of an on-site compost machine. The compost can be used as soil conditioners which is used prior to planting, giving substantial yield increase particularly when compared with poor soils. Currently, the hotel’s compost was launched in the year 2020 and is used around Sunway City’s landscape with further plans for distribution and utilisation. 

On 18 March 2019, Sunway Hotels & Resorts moved away from single-use plastic straws and began offering only sugarcane straws to guests who therefore requests for one as a move towards protecting our oceans and the life within. Aligning with Malaysia’s Roadmap Towards Zero Single Use Plastics 2018 – 2030, Sunway Hotels & Resorts is working towards phasing out single-use items within the hotels’ operations by replacing selected items with greener or more environmentally-friendly options. 

At Sunway Resort Hotel, we are proud to integrate ethical and environmentally conscious practices into our food sourcing and operations, ensuring that every meal we serve contributes to a greener, more sustainable future.

Vegan Hospitality Certification
Sunway Resort Hotel is proud to announce its Vegan Hospitality Certification, achieved in partnership with Vegan Hospitality. This milestone reflects our commitment to sustainability and ethical travel experiences, ensuring plant-based food lovers can now indulge in an array of vegan-friendly dining options at our F&B outlets.

Collaboration with WWF
Sunway Resort Hotel signed a Memorandum of Agreement with WWF Malaysia, collaborating on Food Waste Reduction and Sustainable Seafood Sourcing. Through this collaboration, our staff receives WWF-led analysis, training and resources.

Commitment to Cage-free Eggs
Sunway Hotels & Resorts has been working with Lever Foundation, aiming to progressively transition to using only free-range/cage-free eggs by 2030.

Farm-to-Table
Ever-evolving onsite vegetable gardens are available at Sunway Resort Hotel and The Banjaran Hotsprings Retreat. The hydroponic urban farm at Sunway Resort Hotel is perched on a rooftop and is in collaboration with Sunway XFarms. Over at The Banjaran, the retreat’s organic garden now spans almost 100 square metres. Our guests are able to explore and learn about urban farming; and also enjoy "farm to table" freshness where the supply of fresh produces including local herbs, native vegetables and fresh greens are used at our restaurants.

As part of our commitment to the local and global environment, we use cruelty and chemical-free products at The Banjaran. We also implement a strict policy on the use of single-use plastic and ensure that ceramic containers are used wherever possible. Throughout the resort, water and energy conservation is key, with the latest technology utilised, such as manual irrigation, low-usage water systems and the use of energy-efficient light bulbs. Waste management systems also ensure that various waste products such as paper, plastic, metal, glass, kitchen waste, garden waste and toxic waste are properly separated and recycled, while our onsite composting facility transforms waste into natural fertilisers.

Sustainability is at the core of everything we do at The Banjaran. Our thriving onsite organic gardens, now covering nearly 100 square meters, allow us to cultivate a significant portion of our own produce. Chef Boon meticulously selects local herbs, native vegetables, and fresh ingredients, which are then transformed into exquisite dishes across our restaurants.

We believe in engaging our guests in this journey toward sustainability, inviting you to participate in the experience of harvesting your own produce for lunch and dinner during your stay. This hands-on approach not only deepens your appreciation for sustainable farming but also connects you to the essence of our culinary philosophy.

We honour the unique topography of our surroundings by preserving natural elements and integrating them into our design, including water bodies, landscapes, and caves. Each villa showcases traditional architecture that promotes natural ventilation and solar control, utilizing locally sourced construction materials whenever possible. Our eco-chic interiors further enhance this connection to nature, incorporating recycled wood, deadwood, and driftwood to create a harmonious and sustainable living environment. This thoughtful approach not only respects the land but also fosters a seamless connection between luxury and nature.

We prioritise local employment and support regional agriculture in our culinary offerings by sourcing fair trade, cage-free, free-range, and reduced carbon footprint products. Additionally, we enhance our guest experiences with local goods, such as Labu Sayong for departure gifts and Pomelo fruit from local Tambun farmers as welcome gifts, ensuring that our initiatives benefit both our guests and the surrounding community.

In our commitment toward the future of mobility, we provide BMW i 7kW wallbox charging stations at The Banjaran for your convenience.

These stations are designed to be ergonomic and produced with high-quality, eco-friendly materials, certified to international standards for safe and reliable charging. If you prefer to travel around Ipoh in your electric vehicle, you can easily park and charge at our retreat during your stay.